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Shipping & Returns

We are committed to your complete satisfaction. Return or exchange will be accepted, provided that the customer is the product through our mail order, call center, or website and it is within 15 days of original invoice date.


return guarantee


All items will be sent back to us must be in their original condition ie not worn, associated with all tags changed or washed. Dirty items will be returned to the customer, without evaluation.


We do not have to cover the shipping cost of returns or exchanges of right order package, you will be responsible for shipping and handling costs. In addition, all packets to be sent via a trackable method, such as US Mail Delivery Confirmation, UPS or Federal Express. we are not responsible for packages lost in transit responsible.


All returned merchandise should to the address we will sent an email. Once we receive the item back, we are requested Exchange item will ship back to you without charging any additional shipping costs.


Once we receive your return, please allow up to 5 working days to complete your return or exchange.



exchange


We will accept exchanges for a wrong size or color within 15 days of the original invoice date. Please contact you.If help us with your Order ID and one of our team members you want to exchange an item in a different style, you would have your items for a refund (per Return policy) and place a new order for the style you prefer ,


You must contact us before sending the items back. All items will be sent back to us must be in their original condition ie not worn, associated with all tags changed or washed. Worn or dirty items will be returned back to you.


We do not have to cover the shipping costs for the exchange, you will ship for the return and the shipping cost back to you the items exchanged responsible. We recommend that you add tracking and insurance when sending items to us for your own protection, as we are not responsible for lost shipments. Shipping and handling charges are non-refundable.


Cancellation


Cancellation of an order must be requested before the order will be shipped. Cause that we process all orders as quickly as possible within 24-48 hours after receipt of order, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Cancellation requests are sent to the order in compliance with our return policy.


Note:


For the following status, we can not return or exchange. Sincerely hope you can pay attention to this point to pay.


First, when you receive your item, you will find that you do not like the style and want to make a change. In this state, we can not give you an exchange.


Secondly, when we deliver the items by size, color and shipping address that you provide to us for real, we can not not give you a return. So you choose the right size and color you need, and enter the correct shipping address.


Third, if the items of human actions or external factors cause damage, we are not responsible for the exchange.

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